WhatsApp AI Chatbot for Small Business
A WhatsApp AI chatbot for small business is useful when customers already ask questions on WhatsApp. It can capture leads, answer common queries, send reminders, and escalate serious enquiries to the owner or staff.
Who it is for
This is for service businesses, clinics, coaching centres, salons, local shops, sellers, and support teams that receive repeated questions or WhatsApp enquiries.
What problem it solves
It solves slow response, missed leads, repeated FAQ work, inconsistent escalation, and lack of a simple query log.
What gets installed
The setup can include conversation flow, FAQ answers, lead fields, human handover, WhatsApp or web channel setup, support triage, logs, testing, and handover.
What affects pricing
Pricing depends on workflow complexity, number of users or branches, integrations, data readiness, approval rules, reporting needs, and whether support after handover is required.
Fixed setup vs custom work
If your need matches a fixed pack, The Neural Grid uses that scope and starting price. If the workflow needs custom logic, integrations, private data, or multiple departments, the work is quoted after a scope check.
What is not included
Third-party platform fees, hardware, regulated advice, guaranteed business results, ongoing staffing, and custom work outside the confirmed scope are not included by default.
What to prepare before setup
Prepare the current process, sample data, existing tools, required approvals, access owner, escalation rules, and the team member who will receive handover.